Arobass IT
Diagnostic

IT for SMEs — French-speaking Switzerland IT for SMEs and small businesses — France

Your SME’s IT, without the hassle.

Managed IT, network, backup, email and hosting on servers in Switzerland. One contact, clear costs, no jargon. Managed IT, network, backup, email and hosting for SMEs in France. One contact, clear costs — servers in Switzerland.

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  • SMEs, 5–50 seats
  • French-speaking Switzerland SMEs in France
  • Servers in Switzerland

Who it’s for

For SMEs that want IT that is simple and reliable.

Owners, office managers — no in-house IT department required. We handle the day-to-day so you can run the business.

Practices & professional firms

The problem

Sensitive files, critical email, little time for IT.

The fix

Managed estate, backups, email and remote access under control.

  • Email and files under control
  • Verified backups
  • One contact, not a call centre

Shops & trades

The problem

Till, mail, website: when it drops, work stops.

The fix

Maintenance, network and remote support to get you running again.

  • Remote first
  • Kept-up network and PCs
  • Retainer or per visit, as you prefer

Offices, SCI & property

The problem

Files everywhere, a brochure site, several users.

The fix

File space, web hosting and the estate in one place.

  • Synced files, servers in Switzerland
  • Site and mail in the same scope
  • Readable costs, month after month

Services

Five pillars. What you need, nothing extra.

We start from your real estate. Everyday tools — Microsoft 365, Google — we install and we maintain.

We install and we maintain

  • Microsoft 365
  • Google

Managed IT & maintenance

Incidents, updates, estate follow-up. Retainer or per visit.

  • Tickets & follow-up
  • Remote takeover
  • Infra monitoring
Learn more →

Network & security

LAN, Wi-Fi, DNS, hardening of PCs and access.

  • Firewall & Wi-Fi
  • DNS
  • Hardened PCs

Backup & continuity

Backup, restore tests, a simple DR plan for SMEs.

  • Backup
  • Restore
  • SME DR

Email, PCs & collab

Microsoft 365 or Google, anti-spam, remote support.

  • Microsoft 365
  • Google
  • Anti-spam

Web & file hosting

Sites, apps and file / sync space. Servers in Switzerland.

  • Sites & SSL
  • Files / sync
  • Servers in Switzerland
Learn more →

How we charge

How we bill. No surprises.

No public price list: the amount follows your scope. The rules, however, are clear from the diagnostic.

Monthly retainer

Based on seat count. Monitoring, in-scope incidents, updates — one invoice, one rhythm.

Per visit

For a one-off need, a project, or a volume too irregular for a retainer.

Included (per contract)

  • Initial diagnostic and scope
  • Support in agreed hours, remote takeover
  • Documented incident follow-up

Out of contract (quote)

  • Hardware, vendor licences, rebuild projects
  • On-call outside hours — only if written into the contract
  • Out-of-scope work (new site, heavy migration, etc.)

No amounts are published. Written proposal after the diagnostic.

How it works

Four steps. From the first call to a retainer or a mission.

  1. 01

    Discovery call

    You describe the estate, the tools, what is stuck. We size urgency.

  2. 02

    Diagnostic

    PCs, network, backups, mail, hosting. Written reply within 1 business day.

  3. 03

    Plan

    Scope, in / out of contract, retainer or visit. You decide.

  4. 04

    Retainer or mission

    We start on the signed scope. Every action is logged.

Why Arobass IT

Independent. Nearby. Costs you can read.

Vendor-independent

We pick what fits your SME, not a catalogue. Microsoft 365, Google, or both.

Proximity

French-speaking Switzerland and neighbouring France. Someone who knows your estate — not an anonymous ticket.

Clear rules

Support hours, scope, billing: in writing. No phantom 24/7 helpdesk.

FAQ

The questions worth asking.

If yours is missing, write to contact@arobass.ch .

  • What are the support hours?

    Support during the business hours agreed in the contract. Outside that window, on-call exists only if it is written — no default 24/7 helpdesk.

  • Do you respond in 15 minutes, 24/7?

    No. Response times are set in the contract by severity. Infrastructure monitoring can run continuously; human support follows hours and any on-call you subscribe to.

  • Cloud or on-premises?

    Both, depending on your tools. Mail and collab with Microsoft or Google if you already use them; files and sites on servers in Switzerland when you want. We start from what you have.

  • GDPR and Swiss nLPD?

    Limited purpose, minimised scope, deletion on request. Hosting offered on servers in Switzerland. DPA and contract provided separately.

  • Do we have to replace all the hardware?

    No. We start from your estate. The diagnostic says what should last, what should be replaced, and what can wait. Hardware stays out of the retainer, on quote.

  • How is pricing calculated?

    On quote, by seats, volume and options (hosting, on-call). Monthly retainer or per visit. No amounts published: written proposal after the diagnostic.

See where your IT actually stands.

No-commitment diagnostic. Written reply within 1 business day. Proposal next, based on your scope.

Request a diagnostic

Reply within 1 business day · No commitment

Request a diagnostic